Terms & Conditions

1. Definitions

• "We," "Us," "Our" refers to aurenta, a legal services provider operating in Thailand.
• "You," "Your," "Client" refers to any person or entity accessing our website or engaging our legal services.
• "Services" refers to legal advisory, documentation, and related professional services provided by aurenta.
• "Website" refers to all pages and content accessible at the domain operated by aurenta.
• "Agreement" refers to these Terms and Conditions along with any specific engagement letter or service agreement.

2. Acceptance of Terms

By using our website or services, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding agreements
• You agree to comply with all applicable laws and regulations
• All information you provide is accurate and current

3. Services Description

aurenta provides legal services to businesses operating in Thailand, including but not limited to:

• Corporate formation and registration
• Contract drafting and review
• Regulatory compliance advisory
• Employment law guidance
• Intellectual property protection
• General commercial legal counsel

The specific scope of services for any engagement is defined in a separate engagement letter or service agreement.

4. No Attorney-Client Relationship

Use of our website or general inquiries do not create an attorney-client relationship. An attorney-client relationship is established only when:

• We have confirmed our ability and willingness to represent you
• You have signed an engagement letter or service agreement
• We have completed necessary conflict checks
• Any required retainer or initial payment has been received

Information submitted through our website contact forms or general inquiries does not create attorney-client privilege.

5. Engagement Terms

Engagement Letters

Each legal engagement requires a written engagement letter specifying scope of work, fees, responsibilities, and other relevant terms. The engagement letter, together with these Terms and Conditions, constitutes the complete agreement between parties.

Scope of Services

We will provide services only as described in the engagement letter. Services outside the agreed scope require a separate agreement and may incur additional fees.

Client Responsibilities

Clients agree to:

• Provide complete and accurate information
• Respond to requests for information promptly
• Review documents and provide feedback in a timely manner
• Pay fees according to agreed terms
• Inform us of any changes in circumstances affecting the matter

6. Fees and Payment

Fee Structures

Our services may be provided under various fee arrangements:

• Fixed Fees: Predetermined amount for defined scope of work
• Hourly Rates: Charges based on time spent on matters
• Retainer Fees: Monthly or annual fees for ongoing services
• Project-Based Fees: Fees negotiated for specific projects

Payment Terms

Payment terms are specified in each engagement letter. Unless otherwise agreed:

• Invoices are due within 14 days of issuance
• Accepted payment methods include bank transfer and checks
• Late payments may incur interest charges as permitted by Thai law
• We reserve the right to suspend services for overdue accounts

Expenses

Clients are responsible for reimbursing reasonable expenses incurred in providing services, including government fees, filing charges, translation costs, and courier services.

7. Confidentiality

We maintain strict confidentiality of all client information in accordance with:

• Thai attorney-client privilege rules
• Professional conduct standards of the Lawyers Council of Thailand
• Data protection requirements under Thai law
• Specific confidentiality terms in engagement letters

Exceptions to confidentiality may apply where disclosure is required by law, court order, or with your explicit consent.

8. Intellectual Property

All work product created specifically for a client engagement becomes the property of the client upon full payment. This includes documents, contracts, and other deliverables prepared as part of the engagement.

We retain ownership of:

• Internal research, notes, and working documents
• Template documents and standard forms
• Legal analysis methodologies and processes
• Our website content and materials

9. Disclaimers

No Guarantees

Legal outcomes depend on many factors beyond our control. We cannot and do not guarantee specific results, favorable outcomes, or success in any matter.

Professional Judgment

Our advice represents our professional judgment based on the information available and applicable law at the time. Laws and regulations may change, and facts may emerge that alter our analysis.

Website Content

Information on our website is general in nature and does not constitute legal advice for any specific situation. Do not rely on website content as a substitute for professional legal consultation.

Third-Party Links

We are not responsible for content on third-party websites linked from our site.

10. Limitation of Liability

To the maximum extent permitted by Thai law:

• Our liability is limited to direct damages actually incurred
• We are not liable for indirect, consequential, or punitive damages
• Total liability for any engagement shall not exceed fees paid for that engagement
• Claims must be brought within one year of the act or omission giving rise to the claim

These limitations do not apply to liability arising from fraud or willful misconduct.

11. Indemnification

You agree to indemnify and hold harmless aurenta and its attorneys from claims arising from:

• Inaccurate or incomplete information you provide
• Your failure to follow our legal advice
• Your violation of these Terms and Conditions
• Your illegal or unauthorized use of our services

12. Termination

Client Termination

You may terminate our services at any time by providing written notice. You remain responsible for:

• All fees for services rendered through the termination date
• Reimbursement of expenses incurred
• Any fixed fees for completed deliverables

Our Termination Rights

We may terminate representation if:

• You fail to pay fees or expenses as agreed
• You fail to cooperate or provide necessary information
• Continuing representation would violate professional ethics
• A conflict of interest develops

File Return

Upon termination and payment of all fees, we will return client files as requested.

13. Dispute Resolution

Any disputes arising from these Terms and Conditions or our services shall be resolved as follows:

Informal Resolution

We encourage clients to contact us directly to resolve any concerns. Most issues can be addressed through discussion.

Mediation

If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing litigation.

Governing Law and Jurisdiction

These Terms and Conditions are governed by Thai law. Any litigation shall be subject to the exclusive jurisdiction of the courts in Bangkok, Thailand.

14. General Provisions

Entire Agreement

These Terms and Conditions, together with any engagement letter, constitute the entire agreement between parties regarding use of our website and services.

Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign your rights or obligations without our written consent. We may assign our rights and obligations with reasonable notice to you.

Notices

All notices must be in writing and delivered via email to [email protected] or postal mail to our registered address.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to our website with a new "Last Updated" date.

Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. Material changes affecting existing engagements will be communicated directly to affected clients.

16. Contact Information

For questions about these Terms and Conditions, please contact: